Manuka Honey Lozenges — Ginger & Lemon

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags attached, and in its original packaging. You'll also need the receipt or proof of purchase.

To initiate a return, please contact us at honeyworldstore@gmail.com. If your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Items returned to us without prior request will not be accepted.

For any questions related to returns, you can always reach out to us at honeyworldstore@gmail.com.

Damages and Issues
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you've received the wrong item. This allows us to assess the situation and address it promptly.

Exceptions / Non-returnable Items
Certain items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you're unsure about the return eligibility of your item, please contact us.

Regrettably, we cannot accept returns on sale items or gift cards.

Exchanges
The quickest way to get the item you want is to return the one you have. Once we accept the return, you can make a separate purchase for the new item.

Refunds
Upon receiving and inspecting your returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method. Please note that it might take some time for your bank or credit card company to process and post the refund.